Domestic & General

If you do not know the Serial Number of your unit, please just type in N/A to allow you to submit the form.

Please ensure the name and address on the policy document is correct as we can only send the labels and the repair once completed to the address on the policy.

If the details on the policy DO NOT match your current address details you MUST contact Domestic & General's Customer Services on 0800 597 8600 to amend the details, before filling in this form.

You will receive an email from DPD Local with a prepaid postal label together with an email from us with instructions.

Ensure the relevant paperwork is enclosed with the equipment.

The labels need to be attached to the outside of the box, then take the parcel to Nearest DPD Local Pick Up Finder for posting.

Thomas Camera Services Limited will contact you (by email or post) on receipt of the equipment.