Opening Hours

8:30am-5.00pm (Monday-Thursday)
8.30am-4.30pm (Fridays).

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Domestic & General

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Don't replace it when you can repair it!

Our repair services are second to none! With highly trained and qualified technicians who really care about each camera they repair, we offer a friendly, personal service and return your camera as good as new and as quickly as possible.


Our technicians are trained by Canon and are able to repair all your equipment to the highest standard required to be an authorised repair agent.

We are vastly experienced in diagnosing faults with cameras that we will normally be able to give you a fixed price for the work to repair your camera without seeing your camera (however this does exclude any additional parts that may be required on closer inspection).

We hold a large stock of camera parts from the main manufacturers with daily deliveries of parts from Canon.

Our Technicians use the latest state of the art testing equipment to ensure your camera arrives back with you as good as new.

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Get in touch

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If you have a Domestic and General Policy and would like your equipment repaired, please click here to redirect you to our referrals form.

For any enquiries or If you would like to post your Camera into us please use the below details.

Thomas Camera Services Ltd

56A London Road,
Tunbridge Wells,
TN4 0PT.

Telephone:01892 515446


Opening Hours

8:30am-5.00pm (Monday-Thursday)
8.30am-4.30pm (Fridays).

By clicking the button below you consent to be contacted by Thomas Camera Services Limited using the details provided above.

We Only Use Genuine Parts

Our fully trained staff are up to date on the latest models.

Insurance repairs

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Winner of Domestic & General's Total Excellence & Quality Award 2017 and Commended Award 2020!

If you do not know the Serial Number of your unit, please just type in N/A to allow you to submit the form.

Please ensure the name and address on the policy document is correct as we can only send the labels and the repair once completed to the address on the policy.

If the details on the policy DO NOT match your current address details you MUST contact Domestic & General's Customer Services on 0800 597 8600 to amend the details, before filling in this form.

You will receive an email from DPD Local with a prepaid postal label together with an email
from us with instructions.

Ensure the relevant paperwork is enclosed with the equipment.

The labels need to be attached to the outside of the box, then take the parcel to Nearest DPD Local
Pick Up Finder for posting.

Thomas Camera Services Limited will contact you (by email or post) on receipt of the equipment.

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